Customers
Built by integrators. For integrators.
80 AV shops across North America are running their daily ops on Optimus AI. Here's what the headline customers are saying — and the rest of the cohort.
80
Early-access shops
Pilot cohort across NA
1,420
Techs running Optimus daily
iOS + Android field app
94%
AI suggestion acceptance
30-day rolling avg
18.4 h
Weekly hours saved
Median per shop
Case · 01
Skyline AV
Chicago · 32 techs · Residential + Commercial
Switched from D-Tools SI + 5 adjacent tools. Migrated in 36 hours.
Skyline was running a 32-tech residential + commercial hybrid out of D-Tools SI, with a separate dispatch board (Smartsheet), a separate customer portal (none), a separate signing flow (DocuSign), and three accountants stitching it all together at month-end. Optimus migrated the catalog + opportunity history + contacts in 36 hours. By month two, they dropped DocuSign, Smartsheet, and three QuickBooks add-ons.
“We tried four D-Tools alternatives. Optimus is the first one our techs actually opened on day two. The whole shop ran cleaner inside a week.”
Outcomes · trailing 90 days
Case · 02
Bay Integration
San Francisco · 28 techs · Commercial AV
Cut six hours per proposal in week one. Closed two new RFPs from time saved.
Bay focuses on Fortune-1000 corporate buildouts — board rooms, training rooms, video-conferencing standards. Proposals run 200–400 line items with detailed compliance matrices. Optimus's AI proposal builder + RFP intake cut their per-bid cycle from 38 hours to 12. They reallocated the freed capacity into bidding two extra deals per quarter.
“The AI doesn't just suggest — it proposes the right thing. We pulled six hours per proposal out of the cycle in week one. By month three we'd closed two RFPs we wouldn't have had time to bid on otherwise.”
Outcomes · trailing 90 days
Case · 03
Apex Custom
Atlanta · 4 locations · Multi-location residential
Consolidated four locations onto one record. Dropped seven SaaS tools.
Apex runs custom residential AV out of four locations across the Southeast. Before Optimus, each location operated independently with its own D-Tools instance, its own QuickBooks, its own dispatch board. Optimus's multi-location consolidation gave them one shared catalog, one shared customer view, and one CFO-level P&L without the consolidation gymnastics.
“Our D-Tools data was migrated cleanly in 36 hours. We dropped seven SaaS subscriptions the next quarter. Our location managers see each other's pipelines for the first time in five years.”
Outcomes · trailing 90 days
The cohort
80 shops, three months, one record each.
A slice of the early-access cohort. Names anonymized for shops still in stealth evaluation; identified after their formal case-study sign-off.
Lakeshore AV
Toronto
Crescendo Systems
Austin
Northwoods Custom
Minneapolis
Continental AV
Dallas
Pacific Coast Integration
San Diego
Beacon Systems
Boston
Heritage Sound
Charleston
Skyline Productions
Las Vegas
Mountain View AV
Denver
Empire Integration
New York
Coastal Custom
Tampa
Cardinal AV Group
Phoenix
Want to be the next story?
Early-access shops get hands-on founder-led onboarding + locked-in introductory pricing for life. The cohort is limited.