Pricing
Priced by the team you actually have.
Three tiers. Per-seat. No annual lock-in unless you want the 15% discount. No $20k enterprise contract before you've seen the product work.
Starter
Small shops getting off spreadsheets
Up to 5 users
$67/seat billed annually
The version we built for the 3-tech shop currently running on QuickBooks and four spreadsheets.
Start free trial- CRM + opportunities
- AI-assisted proposals
- Calendar + scheduling
- Basic Optimus AI chat
- Customer portal (read-only)
- Email support · 24-hour reply
Pro
Growing integrators running real ops
Up to 25 users
$127/seat billed annually
The whole ops platform. Dispatch, inventory, customer portal, change orders, and advanced Optimus workflows.
Book a demo- Everything in Starter
- Dispatch + field service
- Inventory + catalog management
- Customer portal + e-sign
- Change orders + approvals
- Advanced Optimus AI workflows
- Mobile field app (iOS + Android)
- Network design + topology
- Priority email + chat support · 4-hour reply
Enterprise
Multi-location shops and franchises
Unlimited users
For shops running 30+ techs, multiple locations, or franchise networks. Volume seat pricing, SSO, custom workflows.
Talk to sales- Everything in Pro
- SSO + advanced permissions
- Custom workflows & approval chains
- Dedicated Optimus AI training on your data
- White-glove D-Tools migration
- Multi-location consolidation
- Named CSM + 24/7 priority support
- Volume seat pricing (negotiable)
- 99.95% uptime SLA
Feature matrix
The line-by-line truth table.
Every feature, in every tier, explicitly listed. No "talk to sales for details" — if it's a yes, it's a yes; if it's a number, the number is here.
| Starter | ProPopular | Enterprise | |
|---|---|---|---|
Core CRM + ops | |||
| Contacts + accounts | |||
| Opportunities + pipeline | |||
| Proposals + e-sign | |||
| Customer portal | Read-only | ||
| Change orders + approvals | |||
| Service tickets + warranty | |||
Optimus AI | |||
| AI-drafted proposals | |||
| Plain-English chat | Basic | ||
| AI dispatch suggestions | |||
| Custom workflows | 5 active | Unlimited | |
| Trained on your data | |||
Field + dispatch | |||
| Dispatch board | |||
| Mobile field app (iOS + Android) | |||
| GPS check-in | |||
| Calendar sync (Outlook + Google) | |||
| Drive-time aware scheduling | |||
Catalog + inventory | |||
| Product catalog | 5,000 SKUs | Unlimited | Unlimited |
| Inventory tracking | |||
| Purchase orders | |||
| Serial number tracking | |||
Reports + integrations | |||
| Standard reports | |||
| Custom dashboards | Up to 10 | Unlimited | |
| QuickBooks integration | |||
| API + webhooks | Read-only | ||
| ConnectWise / NetSuite | |||
Security + admin | |||
| Role-based permissions | Default | Granular | Custom |
| SSO (SAML / Okta / Azure AD) | |||
| Audit log | 90 day | Unlimited | |
| SOC 2 Type II | |||
| Uptime SLA | 99.9% | 99.95% | |
Onboarding + support | |||
| D-Tools migration | $1,500 | Free | Free + dedicated |
| Support response | 24h email | 4h email + chat | 24/7 named CSM |
| Training program | Self-serve docs | Live group sessions | Custom on-site |
Add-ons
For when your shop runs at a different scale.
Compute pack
$200 / mo
For high-volume shops doing more than 5,000 AI-drafted proposals or 20,000 Optimus chat messages monthly. Reserved capacity, faster response, priority queue.
Marketplace integrations
From $39 / mo
ConnectWise Manage, NetSuite, Salesforce, Microsoft Dynamics, Sage Intacct. Each integration billed independently. Two-way sync, schema mapping, daily reconciliation.
White-glove D-Tools migration
$1,500 flat
Free on Pro and Enterprise. Includes catalog import, opportunity history, contact records, proposal templates, custom field mapping. Median time-to-live: 48 hours.
Optimus training on your data
From $2,500
Enterprise tier add-on. Fine-tunes Optimus AI on your historic proposals, margin rules, brand preferences, and customer communication style. Quarterly refresh included.
ROI
Most shops save more than the seat costs.
An 8-tech shop that switches from D-Tools + 5 adjacent tools to Optimus AI Pro typically nets ~$2,400/month in software savings + ~$11,200/month in recovered labor (proposal cycle, dispatch coordination, missed-call follow-up).
Optimus Pro · 8 seats
$1,192/mo
Annual billing
Cancelled D-Tools + 5 tools
−$3,580/mo
Median 8-tech baseline
Recovered labor
+$11,200/mo
Conservative 18 h/wk × $87/h × 8 wks
Net monthly impact
+$13,588 / mo
On a $1,192 spend. ROI: ~11.4×. Payback period: under 3 days.
Figures derived from the 80-shop early-access cohort baseline. Your shop's numbers will differ — we'll model them together in the demo.
FAQ
Eight honest answers.
Is there a contract or annual commitment?
No annual lock-in. Monthly billing is the default. Annual billing gives you a 15% discount. Cancel anytime — we'll export your data to CSV or hand it to your next vendor.
How does the free trial work?
30 days, full Pro tier. Real data, your shop's catalog, your team. No credit card required. At the end, you either pick a tier or you walk — no auto-charge.
What's actually free vs. what's an add-on?
Every tier includes the full Optimus AI agent. The cap shifts what it can do (active workflows, custom data training, compute capacity), not whether it exists. Add-ons are for shops who genuinely need more — most don't.
How is D-Tools migration handled?
We extract from your D-Tools SI or Cloud instance via D-Tools's own export tools. We migrate catalog, opportunities, contacts, proposal templates, and custom fields. Median time-to-live is 48 hours. Free on Pro + Enterprise; $1,500 flat on Starter.
Can I bring my own LLM provider?
Enterprise only. Optimus runs primarily on Anthropic Claude with OpenAI failover. If you have a procured Azure OpenAI / Bedrock instance, we can route Optimus through it. Talk to sales.
What if I outgrow Starter or Pro?
Upgrade is one click. We pro-rate the seat math. Your data, workflows, and customer records carry forward — no migration project, no downtime.
Is pricing higher for international customers?
Same pricing in USD for US + Canada. International (UK + AU + EU) launches in Q2 2027 with local-currency pricing.
Do you offer non-profit / startup discounts?
Yes. Non-profits and shops under 18 months old get 50% off Pro for the first 12 months. Email hello@integrateit.tech with proof.
Ready to price your shop?
We'll walk your team count, seat allocation, and migration plan in a 20-minute call. No quote-then-ghost.